Works Cited Throughout This Website


  1. Angle Capital Association, FAQ on Investment Failures. 2007. http://www.angelcapitalassociation.org/press-center/angel-group-faq/
  2. Badke-Schaub, etra, Gabriela Goldschmidt, Martijn Meije. "How Does Cognitive Conflict in Design Teams Support the Development of Creative Ideas?" Creativity and Innovation Management. Blackwell Publishing Ltd. Volume 19.2 (June 2010): 119–133.
  3. Batson Baril, Mark. 2012-13 Interviews.
  4. Buss, Helmut. "Controlling Conflict Costs: The Business Case of Conflict Management." International Ombudsman Association Journal. 4.1 (2011): 54-62.
  5. Carsten K.W., De Dreu, Nijstad, Bernard A.. "Mental Set and Creative Thought in Social Conflict: Threat Rigidity Versus Motivated Focus."  Journal of Personality and Social Psychology. 95.3 (Sep 2008): 648-661. 
  6. Carsten K.W. De Dreu. "The Virtue and Vice of Workplace Conflict: Food For (pessimistic) Thought." Journal of Organizational Behavior. 29.1 (January 2008): 5–18.
  7. "CCH 2007 Unscheduled Absence Survey" http://www.cch.com/press/news/2007/20071010h.asp
  8. CPP Global Human Capital Report. "Workplace Conflict And How Business Can Harness It To Thrive." (July 2008). (Study commissioned by CPP, OPP and Fellipelli - all conflict management firms)
  9. Cotterman, James D. “Valuation of a Law Firm and a Law Pratice.” Report to Legal Management: Altman Weil Direct. February 2008.
  10. Gage, Deborah. “The Venture Capital Secret: 3 Out of 4 Startups Fail.” Wall Street Journal – Small Business. September 19, 2012.
  11. Ghosh, Shikhar. Research cited in WSJ article. September 2012. Confirming with Ghosh as of dec 2012.
  12. Goltz, Jay. “Top 10 Reasons Small Businesses Fail.” Business Day Small Business: The New York Times. Jan. 5, 2011.
  13. Graham, Paul. “The 18 Mistakes That Kill Startups.” Y Combinator. October 2006.
  14. Graham, Paul. Sept 2012 http://www.paulgraham.com/growth.html
  15. Hoover, Larry. Developing Departmental Communication Protocols. Conflict Management in Higher Education Report. Volume 4, Number 1, Oct. 2003.
  16. (IMF) International Monetary Fund. 2011 Published Figures.
  17. (IOA) International Ombudsman Association. “Effectiveness Of Organizational Ombudsman - Study” http://www.ombudsassociation.org  Dec 2012.
  18. Janssena, Onne, Ellen Giebelsb. "When And Why Creativity‐Related Conflict With Coworkers Can Hamper Creative Employees' Individual Job Performance." European Journal of Work and Organizational Psychology. 22.5 (2013): 574-587.
  19. Johnson, David W., Roger T. Johnson. "Energizing Learning: The Instructional Power of Conflict." Educational Researcher. American Research Association. http://edr.sagepub.com/content/38/1/37.short
  20. Kirsner, Scott. “Interview with Noam Wasserman.” Innovation Economy. March 27, 2012.
  21. Meyerson, Debra. et al. Swift Trust and Temporary Groups. Chapter 9. Trust in Organizations: Frontiers of Theory and Research. Kramer and Tyler editors. London UK: Sage Publications, 1996.
  22. National Venture Capital Association Statistics: http://www.nvca.org/index.php?option=com_content&view=article&id=119:faq&catid=41:press-center&Itemid=621  December 2012
  23. Shah, Dharmesh. “Avoiding Founder Failure”. Web log post. OnStartups.com. March 26, 2012. 
  24. Spreitzer, Gretchen  and Christine Porath. Creating Sustainable Performance, Harvard Business Review, http://hbr.org/2012/01/creating-sustainable-performance/ar/1
  25. Troyer, Lisa, Reef Youngreen. "Conflict and Creativity in Groups." Journal of Social Issues. 65.2 (June 2009): 409–427.
  26. Unreasonable Institute. Web page post. http://unreasonableinstitute.org/failures/
  27. Wasserman, Noam. The Founder’s Dilemmas. New Jersey: Princeton University Press, 2012.
  28. Wallace Bishop, James, and K. Dow Scott. "How Commitment Affects Team Performance."  HR Magazine. 42.2 (February 1997): 107-111.