3 Steps to Build Trust in Your Team
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We explored in the article, "How Trust is Essential to a Productive Workplace," what can happen when trust is missing, and how trust is a cornerstone to employee engagement, productivity, and more. As Dr. David Ballard, the head of APA's Center for Organizational Excellence, says: “...Lack of trust should serve as a wake-up call for employers...Trust plays an important role in the workplace and affects employees’ well-being and job performance."
Building trust within your team is an ongoing process that grows over time, and it starts with you as the leader of your team, department, or organization.
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When we join a company, partnership or team, our expectation is that everyone involved will exhibit professional behavior toward us and each other. Instead, it’s highly possible that we may become one of the more than 60 million adults in the United States who are affected in some way by bullying behavior at work.
What kind of behaviors are we talking about? Our definition is any interpersonal behavior that causes emotional distress in others sufficient enough to impede their productivity or disrupt organizational functioning. It isn’t just a personality conflict — it’s a chronic pattern of disrespectful behavior.