Why you may be blind to bad behavior at work and the harm it is causing

Why you may be blind to bad behavior at work and the harm it is causing

As leaders, we hold the responsibility of ensuring our workplaces are safe, healthy environments for our workers. We want our employees to be happy and productive. Does any management team sit around the boardroom table and pull up the powerpoint, “How can we perpetuate workplace bullying?”

Of course not! Except…that’s exactly what we’re doing when we accept the myths about leadership that blind us to the damage that abrasive behavior is doing to our workers and our company. It’s more comfortable to accept these myths as explanations than it is to initiate the difficult conversations that must be had.

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The Innovation Side of Conflict

The Innovation Side of Conflict

“How could conflict possibly be good for a business?” Conflict is not good or bad, or something that we can guard against like the flu. Conflict is a natural part of human behavior and a necessary part of teamwork, innovation, problem-solving, and change. What we do with the opposing ideas or needs that we call conflict can result in positive or negative outcomes, depending on how we handle them.

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Workplace Conflict: How to Make It Good for Business

Workplace Conflict: How to Make It Good for Business

Instead of avoiding conflict which only makes it more destructive, welcome conflict in your workplace as a tool for creative interaction, innovation, and employee engagement. Well-managed conflict is good for business!

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The Most Effective Innovation Generator You've Probably Never Heard of

The Most Effective Innovation Generator You've Probably Never Heard of

Many businesses rely on innovation for success. There is a lot of literature on how to encourage the creative thinking that inspires innovation, but you won’t often hear this tip: Welcome conflict into your teams! Yet this is exactly what I’m enthusiastically promoting. It sounds counter-intuitive, doesn’t it? Most leaders are busy looking for ways to avoid fights and disputes, not invite them.

Conflict is a natural part of human behavior and...

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Harness the Power of Conflict to Spur Innovation & Productivity

Harness the Power of Conflict to Spur Innovation & Productivity

Constructive Conflict is an extremely valuable tool that can help business teams enhance performance when it is actively and thoughtfully engaged in. The unplanned for and haphazard use of conflict within teams can sometimes enhance performance, yet carries with it the greater risk of negative outcomes when compared to anticipated and structured intellectual conflict interactions. Without some constructive conflict planning, teams tend towards conflict avoidance and accomodating behavior that can lead to stagnation and destructive conflicts.

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Got Innovation? Quantify your team’s conflict capacity with the Innovation Estimator™

Got Innovation? Quantify your team’s conflict capacity with the Innovation Estimator™

I last wrote about the new Conflict Calculator™ and the benefits of measuring the costs associated with negative conflict outcomes in teams. This time I’d like to focus on the flip side of that equation, the cost to a business for not having a team dynamic that embraces and uses conflict for positive outcomes.

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