Want Constructive Conflict on Your Team? Get This Tool
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We now know how important it is to build the foundation of constructive conflict into your team(s) - not only to harness that creative power, but also to reduce the possibility of negative outcomes from conflict.
I’m reminded some weeks that Resologics is sometimes called in by clients in crisis. The costs involved in these situations can be staggering. This is one of the reasons I’m so motivated to talk about harnessing conflict for good outcomes.
One super proactive tool that Resologics uses in our work with leaders and teams is the Thomas-Kilmann Conflict Mode Instrument (TKI®).
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When we join a company, partnership or team, our expectation is that everyone involved will exhibit professional behavior toward us and each other. Instead, it’s highly possible that we may become one of the more than 60 million adults in the United States who are affected in some way by bullying behavior at work.
What kind of behaviors are we talking about? Our definition is any interpersonal behavior that causes emotional distress in others sufficient enough to impede their productivity or disrupt organizational functioning. It isn’t just a personality conflict — it’s a chronic pattern of disrespectful behavior.