Ted Lasso's tips on handling tough conversations
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In the heat of a tough conversation (or person) that hooks us emotionally, those emotions can get the better of us and our tender egos can feel slapped around.
Tough conversations are inevitable in the workplace and particularly sticky when they involve a superior or, even stickier, a boss who’s chronically difficult.
These are the very moments when you want to keep your emotions and ego in check if you have any hope of achieving the outcomes you’re looking for in the conversation.
So, how do you do that? We look to America's favorite lovable leader, Ted Lasso, for advice…
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When we join a company, partnership or team, our expectation is that everyone involved will exhibit professional behavior toward us and each other. Instead, it’s highly possible that we may become one of the more than 60 million adults in the United States who are affected in some way by bullying behavior at work.
What kind of behaviors are we talking about? Our definition is any interpersonal behavior that causes emotional distress in others sufficient enough to impede their productivity or disrupt organizational functioning. It isn’t just a personality conflict — it’s a chronic pattern of disrespectful behavior.