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OMBUDS ARE

A no-barrier, resource for employees, as well as executives, managers and other leaders seeking guidance, information and insight from a trusted advisor who is:

CONFIDENTIAL: An ombuds protects identities and the information shared, and is not compelled to share details of any conversation with the organization or employer.

INDEPENDENT: An ombuds does not represent the organization they work for, but exists to present solutions and guidance independent of internal or external forces.

IMPARTIAL: An ombuds does not take sides, but works to address issues in a way that allows everyone involved in a dispute to be treated fairly and in good faith.

INFORMAL: Visiting an ombuds doesn’t trigger a formal course of action often typical of HR or legal processes. Engaging with an ombuds is always “off the record.”

OMBUDS OFFER

• Option Building

• Conflict Coaching

• Trend Reporting

• Dispute Resolution

• Mediation

• Training

• Team Coaching / Development

• Proactive Conflict Awareness

• Facilitation

• Shuttle Diplomacy

• Conflict Analysis