Conflict Climate Inventory™

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Conflict Climate Inventory™

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The Conflict Climate Inventory (CCI) is a unique assessment for understanding and improving conflict handling skills in a team. It draws on findings from over six decades of study, combined with 20+ years of hands-on experience working with over 60 organizations, that show how to best engage with conflict at work.

This "Leader Only" CCI version engages with the team leader to assess her/his view of how the team is working together in and around conflict. The results provide a valuable leadership insights tool and potential areas to focus on for improvement.

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(a certified CCI coach leads this process; assessment delivers on-line within a few days of sign-up; report delivers within a few days of assessment completion; debrief to meet schedule of coach and team leader)

PLEASE NOTE *We are delighted to bring this tool to you! Although we charge no $ fee to deliver the tool and debrief, we do ask that we sit down over lunch and/or a good bottle of wine during the process - and that that part of meeting will be on you. 

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HOW THE CCI HELPS

Information provided by the CCI:

Average Dimension Score: Displays the average score on each of sixteen key dimensions of the team’s conflict climate, highlighting areas of strength and areas needing improvement....

Average Dimension Score: Displays the average score on each of sixteen key dimensions of the team’s conflict climate, highlighting areas of strength and areas needing improvement....

  • 16 categories of conflict climate scored individually and as an overall score
  • The overall influence of an organization’s climate on its members’ conflict management
  • The influence of specific aspects of conflict climate.
  • Differences in conflict climates among various work units, and individual employee differences in experiencing the conflict climate.

The CCI enables users to:

Individual Climate Score: Displays the team’s overall climate score and each member’s individual climate score, showing the distribution of positive and negative conflict conditions among team members....

Individual Climate Score: Displays the team’s overall climate score and each member’s individual climate score, showing the distribution of positive and negative conflict conditions among team members....

  • Compute a conflict climate score for each member who fills out the survey.
  • Compute a mean climate score for the organization or unit.
  • Compute scores for specific aspects of conflict climate and identify areas for improvement.
  • Compare scores for individual members.
  • Break down the broad problem of conflict management into manageable, measurable categories.
  • Recommend evidence-based ways to improve organizations’ conflict climate.

The debriefing process provides:

  • An in depth review of the data and a exploration of the leaders thinking around the team and how it currently works with conflict.
  • A chance to discover the team in a new way with the support of an experienced conflict professional.