Conflict Climate Inventory™
Conflict Climate Inventory™
The Conflict Climate Inventory (CCI) is a unique assessment for understanding and improving conflict handling skills in a team. It draws on findings from over six decades of study, combined with 20+ years of hands-on experience working with over 60 organizations, that show how to best engage with conflict at work.
This "Leader Only" CCI version engages with the team leader to assess her/his view of how the team is working together in and around conflict. The results provide a valuable leadership insights tool and potential areas to focus on for improvement.
(a certified CCI coach leads this process; assessment delivers on-line within a few days of sign-up; report delivers within a few days of assessment completion; debrief to meet schedule of coach and team leader)
PLEASE NOTE *We are delighted to bring this tool to you! Although we charge no $ fee to deliver the tool and debrief, we do ask that we sit down over lunch and/or a good bottle of wine during the process - and that that part of meeting will be on you.
HOW THE CCI HELPS
Information provided by the CCI:
Average Dimension Score: Displays the average score on each of sixteen key dimensions of the team’s conflict climate, highlighting areas of strength and areas needing improvement....
- 16 categories of conflict climate scored individually and as an overall score
- The overall influence of an organization’s climate on its members’ conflict management
- The influence of specific aspects of conflict climate.
- Differences in conflict climates among various work units, and individual employee differences in experiencing the conflict climate.
The CCI enables users to:
Individual Climate Score: Displays the team’s overall climate score and each member’s individual climate score, showing the distribution of positive and negative conflict conditions among team members....
- Compute a conflict climate score for each member who fills out the survey.
- Compute a mean climate score for the organization or unit.
- Compute scores for specific aspects of conflict climate and identify areas for improvement.
- Compare scores for individual members.
- Break down the broad problem of conflict management into manageable, measurable categories.
- Recommend evidence-based ways to improve organizations’ conflict climate.
The debriefing process provides:
- An in depth review of the data and a exploration of the leaders thinking around the team and how it currently works with conflict.
- A chance to discover the team in a new way with the support of an experienced conflict professional.