Impact Study - International Development Group


Organization Details:
Ownership: Non-profit
Industry Sector:  International Consulting, Training, Development

Entry Situation:
Growing international organization looking to fully engage with all members as it expands and pushes into bigger and more varied projects

Dollar Impact Summary
- Benefit to Cost Ratio: (4:1)
- Estimated Cost of Conflict up to Entry Point: $70,729
- Estimated ongoing conflict costs per month pre-engagement: $4,000
- Total Cost of Resologics Services: $16,000
- More impact info: see below

Organizational Goals:

  • Install a recognized dispute resolution system for everyone in the organization to use should the need arise

  • Address long-term conflict management design for the organization

  • Practice what they encourage in others

Resologics Role(s):
Ombudsperson Office Development/Implementation

Here's What Happened:
Developed an advisory team of international practitioners, completed Charter design, contracting, position description and on-boarding of first Ombudsperson team

Expected Long-term Impact:

  • Reputation of organization is enhanced

  • Enhancement of safe culture of inclusiveness

  • Transparency in all aspects enhanced

  • Reduced costs associated with conflicts

  • Higher performing project teams

  • Reduced internal disputes

  • Less attrition of staff and volunteers