Step 5 - Measure / Reassess / Iterate

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We work with you and the natural rhythm of the team and organization to make sure that agreements are being implemented, change (or no change) is being seen, and that higher performance is being accomplished. We help you set KPIs that relate to this high performance communications work, measure against those and other factors we build into the process, and then make changes to services based on what we all are seeing. Those measurements come in the form of:

  • Regular check-ins with the lead team.
  • Customized Pulse Measurements and Monitoring via Resologics Implemetrics
  • Confidential, anonymous and regular reporting to leadership.
  • Redeployment of previously used measurement tools.