Culture & Conflict: Keys to a Smoother Organizational Change Effort

Culture & Conflict: Keys to a Smoother Organizational Change Effort

Seasoned leaders know that the road to a successful change management process is not always a smooth one. Strategy, structure, tech, resources and capacity all may be in place and positioned for an effective effort. However, what are often missed are factors that can be crucial to success and that can blindside the unwary leader. In two words: Conflict and Culture.

Conflict is an inevitable part of change...

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Interview with an Ombudsman: Mark Batson Baril

Interview with an Ombudsman: Mark Batson Baril

Resologics’ Founder and Senior Practitioner Mark Batson Baril is an Ombudsman (conflict advisor) who, along with his team, provides a variety of ombudsmediation and conflict management services to organizations not only to help them resolve disputes, but to optimize team dynamics, increase productivity and reduce costs. Resologics believes in harnessing the power of conflict.

How did you come to the profession of conflict engagement and resolution?

Before I discovered conflict resolution work, I was in a completely different field....

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Top 10 FAQs about an Ombudsman

Top 10 FAQs about an Ombudsman

If you’ve been in business for years and have never heard the term ‘Ombudsman,’ don’t worry, you’re not alone. This weird-sounding word (it’s Swedish for “representative” coined in the 13th century) represents a vital service to organizations in just about every sector of society.

A company finding itself in the midst of a conflict management crisis that is sapping resources, creating a deep rift in the workplace culture and heading toward a legal nightmare, finds out fast how valuable an Ombudsman’s services can be in resolving the conflict and restoring peace and productivity to the organization.

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