Behind most disputes is a system that perpetuates the problem. Uncovering the system will reveal why these negative conflict outcomes keep coming back, and, hopefully, how to fix them for good.
What do we mean by “system?”
Have you ever been on a business team where the same issues seem to arise again and again? You thought you had dealt with the problem by training, shuffling the team, dismissing a person who was obviously at the center of the issue, or simply waiting for it to take care of itself - only to see something similar rear its ugly head a few weeks, months, or even years later.
If this is the case, count on the possibility that something deeper - systemic - is going on within your team or within your workplace. So, the challenge is to get to the root of the problem.Read More