“If this thing fails, I’m not sure what I’m going to do,” Lance tells me as we finish our first call.. “And under no circumstances can our investors find out what’s going on.”
Par for the course for a mediator to hear, and quite understandable. I give him the assurances of confidentiality and a look at the powerful toolbox we as an experienced mediation team will be drawing from. And this reality check: “I guarantee that at the end of this process there will be change; and I guarantee that not everyone is going to like it.” That’s often how the “team performance sessions” begin when we get called in to support a team in crisis.
He and his cofounders are about to entrust us with some of the most important things in the world to them – their startup dreams and their identities. Sugar coating what they are about to enter into won’t help anyone.
Can a mediator singlehandedly save a company? I submit – yes, we can! (Superhero cape not included.)Read More